Gorgias: AI, Helpdesk & Chat
- Fiyatlandırma
-
Aylık $10 başlangıç fiyatıyla. Ücretsiz deneme kullanılabilir.
- Puan
- 4,3 (635)
- Geliştirici
- Gorgias Inc.
Öne çıkan görsel galerisi
Leading AI-powered conversational commerce platform for brands
Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.
- Helpdesk built for scale: Manage all customer conversations in one unified inbox
- Autonomous ticket resolution: AI Agent handles end-to-end support
- AI Shopping Assistant: Recommend products and guide shoppers in real time
- Unified commerce stack: 100+ integrations to power the full customer journey
- Actionable analytics: Turn customer conversations into insights to drive revenue
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
- Ödeme
- Shopify Flow
- Shopify Yöneticisi
- 20+ Integrations
- Aircall
- Attentive
- Klaviyo
- Recharge
- Yotpo
Kategoriler
Gerçek zamanlı mesajlaşma
Otomatik yanıtlar
Kanallar
Fiyatlandırma
Starter plan
$10 /ay
$0.40 per each additional ticket
Özellikler
- 3 customer support agents
- 50 tickets per month included
- Live chat
7 günlük ücretsiz deneme
Basic plan
$60 /ay
veya yılda $600 ödeyin ve %17 tasarruf edin
$40 per each additional 100 tickets
Özellikler
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7 günlük ücretsiz deneme
Pro plan
$360 /ay
veya yılda $3,600 ödeyin ve %17 tasarruf edin
$36 per each additional 100 tickets
Özellikler
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7 günlük ücretsiz deneme
Advanced plan
$900 /ay
veya yılda $9,000 ödeyin ve %17 tasarruf edin
$36 per each additional 100 tickets
Özellikler
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (635)
Have been using Gorgias for several years now for multiple brands and it had been great! I love the AI agent feature and it has helped us with a lot with productivity and efficiency.
Thank you so much for your continued trust in Gorgias over the years!
It’s fantastic to hear that Gorgias has been supporting multiple brands successfully and helping your team scale customer support more efficiently. We’re especially glad to know that the AI Agent feature is already making a meaningful impact on your productivity and day-to-day operations.
We truly appreciate your support and look forward to continuing to grow alongside your team!
This app has been essential for our business. Ai Agent gets better with time and the overal experience for our customers to "self help" has freed up time for our CX staff to provide more attention on those enquiries that need it. highly recommened.
Thank you so much for the wonderful feedback!
It’s incredibly rewarding to hear that Gorgias has become an essential part of your business and that the AI Agent continues to improve over time for your team. We’re especially glad to hear that enabling more self-service for your customers has freed up valuable time for your CX team to focus on the conversations that need a more personal touch.
Thank you as well for your recommendation and continued trust in Gorgias. We’re excited to keep supporting your growth!
We’ve been using Gorgias for our customer support for the past 7 years and it’s been a great platform for our team. It keeps all of our customer interactions in one place and makes it much easier to stay organized. The AI features are also really helpful for generating responses and speeding things up. Overall, it’s made our workflow smoother and we’d definitely recommend it to other support teams.
Thank you so much for your continued trust over the past 7 years!
We’re thrilled to hear that Gorgias has been a reliable part of your support operations and that it’s helping your team stay organized and efficient. It’s especially great to know the AI features are supporting faster responses and a smoother workflow.
We truly appreciate your recommendation and are grateful to be part of your journey!
Destek
Uygulama desteği Gorgias Inc. tarafından sağlanmaktadır.
Kaynaklar
Geliştirici
Yayınlanma
1 Mart 2017
Veri erişimi
Bu uygulamanın mağazanızda kullanılabilmesi için aşağıdaki verilere erişmesi gerekir. Nedenini geliştiriciningizlilik politikası belgesinden öğrenin.
Müşteri verilerini görüntüle:
Hassas veriler, cihaz ve etkinlik verileri
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Hassas veriler
Ad, e-posta adresi, telefon numarası, fiziksel adres
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Cihaz ve etkinlik verileri
Coğrafi konum, IP adresi, tarayıcı ve işletim sistemi
Personel ve katkıda bulunan verilerini görüntüle:
Mağaza sahibi, bloga katkıda bulunanlar
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Mağaza sahibi
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Bloga katkıda bulunanlar
E-posta adresi, IP adresi, tarayıcı ve işletim sistemi
Mağaza verilerini görüntüle ve düzenle:
Müşteriler, ürünler, siparişler, indirimler, Online Mağaza
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Müşterileri düzenle
Müşteri verileri
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Ürünleri görüntüle
Envanter, ürünler, ürün girişleri, koleksiyonlar
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Siparişleri düzenle
Taslak siparişler, sipariş gönderimleri, sipariş düzenlemeleri, tüm sipariş geçmişi
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İndirimleri düzenle
Indirim kodları ve promosyonlar
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Online Mağazayı düzenle
Online Mağaza sayfaları, Online Mağaza komut dosyası etiketleri, tema
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